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Contact Klarstein Customer Service

How to Reach a Person at Klarstein

Verified Contact Information

General Info:

  • +44 203 318 3951
Send Message

Customer Service:

appsupport@go-bbg.com
App Support

General Info:

info@klarstein.co.uk

Media:

press@go-bbg.com
Press Inquiries
social@klarstein.de

Klarstein Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Klarstein Phone Number
+44 203 318 3951
Most Popular Klarstein Email Address
appsupport@go-bbg.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
40% phone, 60% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
View full overview

How to Contact Klarstein?

How to Contact Klarstein?

The Klarstein customer service phone number for general questions and concerns is +44 (203) 318-3951. The customer care agents at this helpline will provide information about the company, its products, features, warranty coverages, prices, and sales. You can request assistance with placing, changing, or tracking your order over the phone as well. If something you ordered arrived damaged, faulty, or isn’t working right, you can also use this phone line to report the problem and discuss a return or refund. The tech experts are also available at this number to provide usage and maintenance advice, troubleshoot issues, and help you find the right spare parts.

The Klarstein contact email address for general information requests is info@klarstein.co.uk. You can contact the company’s representatives to learn more about their products, features, availability, warranty coverage, spare parts, and prices. Order-related matters, including tracking, damaged packages, late delivery, or wrong items, can also be discussed via email. The same address is appropriate for concerns, complaints, suggestions, and general feedback. Return, refund, and exchange requests can be sent to this email as well. Issues with the app can be reported at appsupport@go-bbg.com. To get in touch with the PR team, write to press@go-bbg.com. Media and press inquiries can also be sent to social@klarstein.de.

The Klarstein support hours are Monday to Friday from 10 a.m. to 6 p.m., Saturday between 8 a.m. and 6 p.m., and Sunday from 9 a.m. to 5 p.m. PT. During these hours, you can call the customer service helpline for general info and order-related issues. If you prefer communicating online, you can use the live chat feature on the official website during these hours. Alternatively, you can send your inquiry via email whenever it is convenient for you if your matter is not time-sensitive. You will get a response from the customer relations team with the required information or instructions to resolve the problem as soon as they study your case.

You can visit the Klarstein website whenever you need to get in touch with the customer service agents. Type your question to initiate the conversation, and the Klarstein chat operator will provide information and assistance with resolving your issue during the business hours, Monday to Friday from 10 a.m. to 6 p.m., Saturday between 8 a.m. and 6 p.m., and Sunday from 9 a.m. to 5 p.m. PT. Alternatively, you can click the Help tab in the top right corner of the homepage to browse the FAQ page.

PissedConsumer Club

Contact Information

Klarstein Website:

Klarstein Help Center:

Corporate Office Address:

Chal-Tec GmbH
Wallstr. 16
Berlin, 10179
Germany

Fax:

+44 (0) 870-383-6459

Summary of Klarstein Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Klarstein?

Product/ Service Question:

  • “Faulty goods order number [GOVERNMENT_ID]”
  • “Retuned product 5 wks ago and arrived 3 day3 days later with still no refund”
  • “To purchase an extractor fan”

Return/ Replace Question:

  • “Replacement goods”

Request for Information Question:

  • “Information induction hub with extration fan incorporated Full house 2.0/3.0”

Shipping and Delivery Question:

  • “Missing part”

Other Question:

  • “To find a part”
  • “Can't get green light on Air art 60”

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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